Terms & Conditions
Welcome to PaiBridge, a global B2B trade platform operated under the PaiNest ecosystem. These Terms & Conditions govern your access to and use of our website, mobile application, and related services.
Effective Date: July 1, 2026By registering an account or using PaiBridge, you agree to be bound by these Terms. If you do not agree, you should not use our platform.
1. Eligibility
To use PaiBridge, you must:
- Be at least 18 years of age.
- Have the legal authority to represent yourself or your business.
- Provide accurate and complete registration information.
- Comply with all applicable local and international laws.
2. User Accounts
Users are responsible for:
- Maintaining the confidentiality of their account credentials.
- Keeping account information accurate and up to date.
- All activities conducted under their account.
- Immediately notifying PaiBridge of any unauthorized access.
PaiBridge reserves the right to suspend or terminate accounts that violate these Terms.
3. Platform Services
PaiBridge provides a platform that enables businesses to:
- Connect buyers and suppliers.
- List and discover products.
- Submit and receive Requests for Quotation (RFQs).
- Communicate with other businesses.
- Promote products and services.
- Explore international trade opportunities.
PaiBridge acts as a technology platform and does not manufacture, own, or guarantee the products listed by users unless expressly stated.
4. User Responsibilities
Users agree to:
- Provide truthful and accurate business information.
- Conduct business ethically and professionally.
- Respect intellectual property rights.
- Comply with import, export, customs, tax, and trade regulations.
- Maintain professional communication with other users.
Users must not:
- Publish false or misleading information.
- Impersonate another individual or business.
- Upload illegal, offensive, or harmful content.
- Attempt to compromise the security or operation of the platform.
- Use PaiBridge for fraudulent or unlawful activities.
5. Product Listings
Suppliers are responsible for ensuring that:
- Product descriptions are accurate.
- Pricing is truthful and transparent.
- Images and specifications are authentic.
- Products comply with applicable laws and regulations.
- They have the legal right to sell the listed products.
PaiBridge reserves the right to remove listings that violate these Terms.
6. Buyer Responsibilities
Buyers are responsible for:
- Reviewing supplier information before placing orders.
- Verifying product specifications and pricing.
- Complying with applicable import laws and regulations.
- Completing agreed payment obligations.
7. Payments
PaiBridge may offer payment-related services or integrate with third-party payment providers. Unless otherwise agreed, payment obligations remain solely between buyers and suppliers.
PaiBridge is not responsible for payment disputes arising from transactions conducted between users.
8. International Trade
Users are responsible for complying with all applicable:
- Import and export regulations.
- Customs requirements.
- Taxes and duties.
- Trade restrictions and sanctions.
- Licensing requirements.
PaiBridge is not responsible for delays, customs clearance, or regulatory issues beyond its control.
9. Intellectual Property
All PaiBridge trademarks, logos, software, content, and platform features are the property of PaiBridge or its licensors.
Users retain ownership of the content they upload but grant PaiBridge a non-exclusive, worldwide license to display and use such content for operating and promoting the platform.
10. Prohibited Activities
Users may not:
- Engage in fraud or deceptive business practices.
- Violate intellectual property rights.
- Upload malware or malicious code.
- Interfere with platform operations.
- Harvest user information without authorization.
- Use automated tools to scrape platform data without permission.
Violations may result in account suspension or permanent termination.
11. Limitation of Liability
PaiBridge is a marketplace that connects businesses. We do not guarantee:
- Product quality.
- Supplier reliability.
- Buyer performance.
- Successful transactions.
- Delivery timelines.
- Financial outcomes.
To the maximum extent permitted by law, PaiBridge shall not be liable for indirect, incidental, consequential, or special damages arising from the use of the platform.
12. Indemnification
You agree to indemnify and hold harmless PaiBridge, PaiNest, its affiliates, directors, employees, and partners from any claims, liabilities, losses, or expenses arising from your use of the platform or your violation of these Terms.
13. Account Suspension or Termination
PaiBridge may suspend or terminate accounts that:
- Violate these Terms.
- Engage in fraudulent or illegal activities.
- Harm other users or the platform.
- Provide false business information.
- Repeatedly breach platform policies.
14. Privacy
Your use of PaiBridge is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
15. Changes to These Terms
PaiBridge reserves the right to update these Terms at any time. Updated Terms will be published on the platform with a revised effective date. Continued use of PaiBridge after such updates constitutes acceptance of the revised Terms.
16. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which PaiBridge operates, unless otherwise required by mandatory local law.
17. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
PaiBridge
A PaiNest Company
Dhaka, Bangladesh
support.paibridge@painest.com
By accessing or using PaiBridge, you confirm that you have read, understood, and agreed to these Terms & Conditions.
PaiBridge — Bridging Global Business. Connecting Opportunities.