Legal Information

Subscription Refund Policy

Thank you for subscribing to PaiBridge. This Refund Policy explains the terms governing refunds, cancellations, and billing for PaiBridge subscription plans.

Effective Date: July 1, 2026

Thank you for subscribing to PaiBridge. This Refund Policy explains the terms governing refunds for PaiBridge subscription plans.


1. Subscription Fees

PaiBridge offers paid subscription plans that provide access to premium features and business tools. Subscription fees are charged on a monthly or annual basis, depending on the plan selected.


2. Refund Eligibility

You may request a refund of your subscription fee only under the following circumstances:

  • You were charged multiple times for the same subscription due to a billing error.
  • Your payment was processed successfully, but your subscription was not activated due to a technical issue caused by PaiBridge.
  • PaiBridge permanently discontinues the subscribed service before the end of the paid subscription period.

Approved refunds will be processed using the original payment method whenever possible.


3. Non-Refundable Fees

Subscription fees are generally non-refundable in the following situations:

  • You change your mind after purchasing a subscription.
  • You decide not to use the platform.
  • You use the subscription for any period during the billing cycle.
  • You forget to cancel your subscription before renewal.
  • Your account is suspended or terminated due to a violation of PaiBridge's Terms & Conditions.
  • You are dissatisfied with business outcomes, sales performance, or the number of leads generated through the platform.

4. Subscription Cancellation

You may cancel your subscription at any time through your PaiBridge account settings or by contacting our support team.

Cancellation will stop future recurring charges. Your subscription benefits will remain active until the end of your current billing period. No partial or prorated refunds will be provided for unused time.


5. Automatic Renewal

Unless cancelled before the renewal date, your subscription will automatically renew for the same billing period, and the applicable subscription fee will be charged using your selected payment method.


6. Billing Errors

If you believe you have been charged incorrectly, please contact us within 30 days of the transaction. We will investigate the issue and, if a billing error is confirmed, issue an appropriate refund or account credit.


7. Changes to Subscription Plans

PaiBridge may update subscription prices, features, or benefits from time to time. Any changes will apply to future billing cycles, and users will be notified in advance where required by applicable law.


8. Policy Changes

PaiBridge reserves the right to modify this Refund Policy at any time. Updated versions will be published on our website with a revised effective date.


9. Contact Us

If you have any questions regarding your subscription or refund request, please contact us:

PaiBridge

A PaiNest Company

Dhaka, Bangladesh

support.paibridge@painest.com


By purchasing a PaiBridge subscription, you acknowledge that you have read, understood, and agreed to this Subscription Refund Policy.

PaiBridge — Empowering Global Businesses Through Trusted Connections.